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APPENDIX D

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Post-curatorship recovery and execution stabilisation

Boundary note

This appendix maps evidence to bounded claims. AB003 evidences MyWORLD accounts opened, not active use. AB086 evidences learning readiness, not adoption. AB108 evidences assessment architecture, not assessment results. AB137 and AB138 support longitudinal and governance-facing insight, not IPO occurrence, external market validation, financial audit, price sensitivity or formal Board approval. The Compact evidence supports codification, public obligation, auditability and governance visibility; formal enforcement or role consequence is not claimed unless supported by a specific governance consequence record.

Asset ID
Asset title / description
Evidential function in Chapter 3
Appendix A claim(s) supported
Chapter 3 location
AB086

Branch Network Learning Solution, Omni Milestone 4 Close-out Report

Supports the practical mechanics of branch-network readiness, including reach, learning readiness, reaction, ambassadorship, remediation, performance scoring and quality assurance across the branch network.
Claims 1, 3
Stabilising Capability Before Confidence, OMNI
AB003

African Bank Change Management Case Study, OMNI/MyWORLD

Primary OMNI change-management and internal uptake anchor. Documents ADKAR framing, leadership engagement, learning support, communication and activation, and records 3,508 MyWORLD accounts opened against an internal audience of 3,700 by week 14.
Claims 1, 3
Stabilising Capability Before Confidence, OMNI; Institutional Fragility and Proof-Seeking
Culture integration exposure, mobilisation and pandemic conservation
Asset ID
Asset title / description
Evidential function in Chapter 3
Appendix A claim(s) supported
Chapter 3 location
AB023, AB024, AB025, AB030

Culture framework, close-out reports and Customer Engagement Exco LeaderShift storyboard

Selected #BetterTogether cluster showing culture language, diagnostic feedback, Culture Code, leadership alignment, divisional and enterprise reporting, and the exposure of integration requirements before explicit leadership architecture exists.
Claims 1, 4, 5
When Culture Language Met Its Limits, #BetterTogether; Culture Language Ceiling
AB026

Moments that Matter, Customer Experience Presentation

Primary #TeamUp and customer-proof-pressure asset. Documents the #1 Bank for Customers by 2021 ambition, Team Up rituals, SmartLAB tracking and translation of cultural work into customer-experience standards.
Claims 4, 8
Forcing Integration Through Proof, #TeamUp; Mobilisation is not Durability
AB034, AB036

Resilience Video and Charge Up Video

Contextual audio-visual cluster showing African Bank narrating recovery, OMNI, digital acceleration and COVID-period delivery pressure. It helps locate OMNI within institutional memory and pandemic disruption.
Claims 1, 3, 9
Institutional Fragility and Inheritance; Stabilising Capability Before Confidence; Contraction and Conservation
Strategic reset and leadership as design object
Asset ID
Asset title / description
Evidential function in Chapter 3
Appendix A claim(s) supported
Chapter 3 location
AB102

African Bank Strategy on a Page

Establishes the Excelerate25 strategic mandate, purpose, growth agenda and listable-entity horizon against which leadership and culture become performance-relevant conditions. Use as strategic context, not proof of target achievement or IPO success.
Claims 1, 5, 7
Institutional Fragility and Inheritance; Reset, When Leadership Became the Variable; Part Three, Leadership as Organisational Asset
AB103

Outcomes of ExCo Session, 6 April 2022

Documents early ExCo-level alignment on culture architecture, leadership as accountable enabler and measurement of outcomes, showing that the later Compact grows from a formal strategic and cultural design conversation.
Claims 1, 4, 5, 11
Succession, Authority Rewritten; Codification, Leadership-Bound; Culture Language Ceiling
AB106

Proposed Leadership and Culture 2023 Roadmap

Situates leadership, performance, culture and target operating model activity within integration, Excelerate25 and IPO preparation. It shows planned sequencing across Compact, assessment, coaching, Masterclasses and governance-facing work.
Claims 5, 7, 11, 15, 16
Reset, When Leadership Became the Variable; From Obligation to Audit; Leadership and Culture as Governable Organisational Assets
Leadership Compact codification
Asset ID
Asset title / description
Evidential function in Chapter 3
Appendix A claim(s) supported
Chapter 3 location
AB104

African Bank Leadership Compact

Foundational Compact document defining the move to steward leadership, humanity, four commitments, nine qualities and the paradoxes underpinning the leadership architecture.
Claims 11, 12, 15, 16
Codification, Leadership-Bound; Encoding Paradox into Leadership
AB105

Leadership Compact Commitments Visual

Primary visual lock-up of the Compact, showing one philosophy, four commitments, nine qualities and the Transactional or Relational and Accountability or Stewardship paradoxes as front-of-house design elements.
Claims 11, 12, 16
Encoding Paradox into Leadership; From Design to Binding Obligation
AB117

Leadership Playbook

Instructional manual translating the Compact into the 1 / 4 / 9 / 36 architecture and linking philosophy, commitments, qualities, lived-experience questions and development resources for leaders.
Claims 11, 12, 15, 16
From Design to Binding Obligation; From Obligation to Audit
Public declaration and commitment socialisation
Asset ID
Asset title / description
Evidential function in Chapter 3
Appendix A claim(s) supported
Chapter 3 location
AB107

Leadership Compact Launch Video

Primary public declaration anchor. Documents the Compact moving from internal design into witnessed enterprise-level obligation through CEO address, stewardship language, Ubuntu framing and the explicit declaration of the four commitments.
Claims 11, 12, 13, 16
From Design to Binding Obligation, Public Declaration
AB109, AB111, AB113, AB115

Leadership Compact Commitment Video Series

Four-part commitment video cluster translating each Compact commitment into accessible leadership language. It bridges public declaration and absorption by making the commitments repeatable and behaviourally legible.
Claims 11, 12, 13, 16
Encoding Paradox into Leadership; From Design to Binding Obligation
Embodied absorption through Masterclasses
Asset ID
Asset title / description
Evidential function in Chapter 3
Appendix A claim(s) supported
Chapter 3 location
AB108

360° Baseline Leadership Assessment Mapping

Primary assessment architecture visual. Shows how one leadership philosophy, four Compact commitments and nine qualities are translated into 36 360-degree assessment questions and aligned to strategy elements and pillars.
Claims 12, 15, 16
From Obligation to Audit; Making Leadership Assessable
AB118

ExCo, ExCo-1 and Senior Leaders 360 Baseline Leadership Assessment Report, July   2023

Primary baseline assessment report for ExCo, ExCo-1 and senior leaders, establishing the first large-scale Leadership Compact 360 measurement, response rate, cohort scope and baseline scores.
Claims 6, 12, 15, 16
From Obligation to Audit; Leadership and Culture as Governable Organisational Assets
AB119

ExCo, ExCo-1 and Senior Leaders 360 Report, May 2024

Primary 2024 repeat-measurement bridge. Compares May 2024 results against the July 2023 baseline across the same Compact architecture, showing repeat measurement, score stability and question-level visibility.
Claims 6, 12, 15, 16
From Obligation to Audit, Repeat Measurement; Leadership and Culture as Governable Organisational Assets
AB120

Leadership and Culture Journey Socialisation MC and 360

Shows the 2024 socialisation of the leadership journey and the intended scale-up of 360 assessment, including the link between Leadership Compact assessment results and mid-year performance review conversations.
Claims 12, 15, 16
From Obligation to Audit; Making Leadership Assessable
AB140

Reimagining the African Bank coaching blueprint

Primary development-response anchor. Translates Leadership Compact and 360 evidence into a structured coaching blueprint with nomination, baseline setting, success measures, pulse checks, progress reporting, final assessment and follow-up.
Claims 7, 11, 12, 15, 16
Targeted Development Interventions; Leadership and Culture as Governable Organisational Assets; IPO-facing Leadership Exposure as supporting context
Longitudinal HOS evidence, regression asymmetry and IPO-facing governance translation
Asset ID
Asset title / description
Evidential function in Chapter 3
Appendix A claim(s) supported
Chapter 3 location
AB137

ExCo 360° and Engagement Insights, Signals for IPO Readiness

Primary 2025 longitudinal HOS and IPO-readiness analytical report. Integrates three years of Leadership Compact 360 and engagement data, uses SPC logic, interprets leadership as an upstream signal, identifies regression asymmetry and translates leadership and engagement into IPO-readiness risk signals.
Claims 2, 6, 7, 10, 15, 16
Durability, Leadership under Sustained Strain; Leadership as Organisational Asset; IPO-facing Leadership Exposure
AB138

Integrated Report, Leadership Compact 360 and Employee Engagement Survey Insights

Primary board-facing governance translation asset. Synthesises Leadership Compact 360 and engagement data into a senior governance and IPO-readiness narrative, showing ExCo fragility, engagement dispersion, regression asymmetry, resilience risk and investor-facing readiness implications.
Claims 2, 6, 7, 9, 10, 15, 16
Leadership and Culture as Governable Organisational Assets; IPO-facing Leadership Exposure; Regression Asymmetry; Contraction and Conservation as data support only

Evidence Asset List and Claim Mapping, Chapter 4, African Bank Public Work

This appendix maps the selected AB-coded evidence assets that support the formal Chapter 4 claims listed in Appendix C. It is an evidential route map, not a reproduction of the full archive. Each row identifies the asset, the evidential function it performs, the Appendix C claim or claims it supports, and where it is used in Chapter 4.

The table follows the evidential movement of Chapter 4 rather than the archive sequence. This differs from Appendix B only in evidential shape. Chapter 3 maps a more discrete transformation architecture, while Chapter 4 maps a longitudinal, governance-facing chain from post-curatorship stabilisation through culture integration, Leadership Compact codification, public declaration, embodied absorption, repeat measurement, development response and IPO-facing governance translation.

Only assets that perform necessary work are included. Where several materials perform similar evidential work, they are clustered to avoid duplication. Audio-visual and embodied assets are included where their form is part of the evidence, for example where they show declaration, ritual, witnessing or absorption. Public, regulatory and scholarly sources remain in the Chapter 4 footnotes and references and are not repeated here.

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