CAMERA OBSCURA
Collection of Assets
Integrated Baseline Report, Three Surveys, 2009
Leadership Baseline Survey, 2009
Internal Service Baseline Survey, 2009.
External Customer Baseline Survey, 2009.
HR Case Study Chapter 2, Leadershift, 2009
Original Art Of Service Proposal Document, 2009
Executive Indaba Launch Presentation, 2009
Strategic Dashboard Q3, 2009
JDG Master Service Code, 2009
PS2 Heart to Heart Guide V2.1, 2009 to 2010
Executive Consultation Framework Script V2.0, 2009 to 2010
Heart Talk 2 Rituals Framework V1.0, 2009 to 2010
Ps2 Complete Learner Workbook, Q1, 2009 to 2010
Heart Talk 1 Leadership, Cluster 2, 2009 to 2010
Heart Talk 2, Rituals, Cluster 2, 2009 to 2010
Heart Talk 5, Creed / Core Ideology, Cluster 1, 2009 to 2010
Heart Talk 6 Toolkit, 2009 to 2010
Heart Talk 7, Cluster 1, 2009 to 2010
Price ’n Pride Service Code, 2010
Russells Service Code, 2010
Insurance Company Service Code, 2010
Revised SPC Model, Expanded View, 2013
Pulse Check Results, March 2012
Cascade QA Approach V1.1, 2010
First 100 Days Close Out Report, May 2010
JD Group Organisational Diagnostics Report / Survey Results V5.0, 2013
JD Group 2011 Survey Results / Organisational Diagnostics Trend Data, 2011
Incredible Connection Service Code, 2010
Hi Fi Corp Service Code, 2010
Strategic Performance Deck, Four Year SPC Performance, 2013
Art Of Service Journey, 2009 to 2012 Retrospective
